At GiftCentral, we are dedicated to delivering high-quality digital products, including social media templates, website themes, and Reels bundles, that meet your creative needs. We understand the unique nature of our digital offerings and have tailored our refund policy accordingly.

Due to the instant access and usability of our digital products, we are unable to offer refunds once the files have been downloaded. This is a common practice in the digital product industry, and we appreciate your understanding in this matter.

However, your satisfaction is our top priority. We will consider refund requests under specific circumstances, such as duplicate orders. Each request will be thoroughly reviewed, and refunds will be granted at our reasonable discretion. Please note that this policy does not obligate GiftCentral to issue a refund.

Even with these limitations, we are committed to ensuring you are happy with your purchase. If you encounter any issues or if the product does not meet your expectations, please contact us. We will make every effort to resolve your concerns and ensure your satisfaction.

Our team is dedicated to providing excellent customer care. If you have any questions, concerns, or need assistance with your purchase, don't hesitate to reach out to us at giftcentrals@protonmail.com.

Thank you for choosing GiftCentral. Your satisfaction is our priority, and we appreciate the opportunity to serve you.